Ah, the site in git. Yeah ansible.com (our corporate presence) being in git is unlikely to be a thing :) Nobody does that of course, but we do have the entirity of docs.ansible.com in git and that's been that way for a while - and there are github contribution links on most docs pages that aren't code generated. The ones that aren't you can edit the module source directly and the DOCUMENTATION are embedded in there.
I really wish GitHub did have template support and have asked a few times :) We've actually never auto-closed a ticket so I'll smite that comment, we never implemented it. However the template is still helpful and all that. The new GitHub issue reorg is a step in the right direction and I think they'll continue to improve it over time. We definitely could be in something like JIRA, but, ick, that's not where the users are and the barrier to entry to tickets there is high. So we're left with whatever workarounds :)
Anyway, comments are all good, hope that clears things up a bit on our end too.
I really wish GitHub did have template support and have asked a few times :) We've actually never auto-closed a ticket so I'll smite that comment, we never implemented it. However the template is still helpful and all that. The new GitHub issue reorg is a step in the right direction and I think they'll continue to improve it over time. We definitely could be in something like JIRA, but, ick, that's not where the users are and the barrier to entry to tickets there is high. So we're left with whatever workarounds :)
Anyway, comments are all good, hope that clears things up a bit on our end too.