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irc is great for a company that consists solely of developers + devops who've been bearding it up for 10+ years.

however, for the rest of the world, if you work with a non-dev team (think sales, marketing, customer support), you will really frustrate them when you tell them: "the question you just asked was answered at 3am last night, if you just scrollback..."

...god forbid you lose power (like san francisco in a heat wave last week)

or you could just choose to really frustrate your IT person(s) by telling them they need to install and maintain irc clients + bncs across multiple operating systems for your users, that automatically start up and join the right channels when the user logs in.

or you could just frustrate all of your mobile users by draining their battery (and potentially their data plan) by telling them to stay connected to irc 24/7 from their phones via a mobile irc client, or hold a companywide training session on how to install an ssh client + screen-reattach + navigate irssi from a touchscreen phone.

or you could further frustrate your users by telling them irssi includes search as long as they learn the syntax of /lastlog.

i'm not even going to touch screenshots.

user-friendly > neckbeard.

pay the $X/mo per user for slack/hipchat

-versus-

paying $XX to $XXX/hour per user to provide them with the requisite knowledge foundation and ongoing support to use your arcane chat methodology that hates noobs.



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