It's a bit of hit and miss, really. Like every big organisation, it's not a single, coherent entity, but has branches and departments filled by real, flawed people, so in practice it depends on which industry your're in. For example, digital policy bureaucrats are usually extremely competent, like, they do know how the stuff discussed here on HN works. (That they often have differen expectations from what people here want is orthogonal). Automotive industry is on the other hand squarely in bed with manufacturers (cars, but also accessories like child safety chairs). The average is suprisingly good, esp. in comparison with national bureaucracies.