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Our call center had to develop a procedure and do training around explaining to grandmas why we will not let them purchase those iTunes giftcards, and that their relative is not actually in prison anywhere, and that no prison accepts iTunes gift cards for bail.

There's no such thing as "too obvious" when it comes to computers, because normal people are trained by the entire industry, by every interaction, and by all of their experience to just treat computers as magic black boxes that you chant rituals to and sometimes they do what you want.

Even when the internet required a bit more effort to get on to, it was still trivial to get people to delete System32

The reality is that your CEO will fall for it.

I mean come on, do you not do internal phishing testing? You KNOW how many people fall for it.



> Even when the internet required a bit more effort to get on to, it was still trivial to get people to delete System32

Come to think of it... you are right! The barrier to entry was higher yet we fell for it! Err, I did fall for it when I was around 10 or something. :D




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