Is this common practise, to not provide an option to delete your account except by contacting customer service? Personally I'm not aware of any other product being so sneaky in making it hard for users to quit.
Facebook was one of the first companies that started this trend of burying the "delete account" feature deep inside and making it hard to find. But by removing the option altogether, Quora seems to have raised the sneakiness bar much higher.
Facebook scared me the other day with payment details. Once you add them, there is no way to remove them. You can only replace them with different details.
From: Mail Delivery Subsystem <mailerdaemon@googlemail.com>
Subject: Delivery Status Notification (Failure)
Date: August 14, 2012 7:20:01 PM PDT
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