If you're feeling dejavu reading this article like I was, you might have read this previous piece on Vice [0] four years ago which also drew on Ken William's book, including many of the same quotes. It was discussed here as well [1].

0: https://www.vice.com/en/article/inside-story-sierra-online-d...

1: https://news.ycombinator.com/item?id=24941667