> It's just part of doing business. Know who you're transacting with, pay attention to the specifics of your agreement, and do your due diligence.
Most industries don't have the pattern of blocking people on a whim. It should not be a part of doing business just because big tech companies find it easier. And due diligence doesn't work for proprietary social media. There are no proper alternatives because they don't interoperate.
To put that first point another way, lack of capricious banning and similar has been a business norm until now and hasn't been a legal issue, but if companies with millions of customers are going to cause problems then we should collectively bargain their ability to access those millions of customers against those basic standards.
> That's literally what courts are for. If our courts can't keep with demand, we should fix that problem.
There is a huge amount of friction to go to court. I sure don't want every business in the world to be encouraged to ride the edge of "barely not worth suing".
Solving that friction is not feasible.
> It's my risk to take.
It's hard to measure that risk, and if everyone has to spend lots of time taking care of due diligence for every purchase then that's pure waste that hurts everyone. Purely free markets depend on everyone having sufficient information and that doesn't fit the real world.
And if the fly by night vendor makes a lot of sales by being 1% cheaper, from people that didn't intentionally accept the risk, they take market share and it's harder to find a competent vendor.
Most industries don't have the pattern of blocking people on a whim. It should not be a part of doing business just because big tech companies find it easier. And due diligence doesn't work for proprietary social media. There are no proper alternatives because they don't interoperate.
To put that first point another way, lack of capricious banning and similar has been a business norm until now and hasn't been a legal issue, but if companies with millions of customers are going to cause problems then we should collectively bargain their ability to access those millions of customers against those basic standards.
> That's literally what courts are for. If our courts can't keep with demand, we should fix that problem.
There is a huge amount of friction to go to court. I sure don't want every business in the world to be encouraged to ride the edge of "barely not worth suing".
Solving that friction is not feasible.
> It's my risk to take.
It's hard to measure that risk, and if everyone has to spend lots of time taking care of due diligence for every purchase then that's pure waste that hurts everyone. Purely free markets depend on everyone having sufficient information and that doesn't fit the real world.
And if the fly by night vendor makes a lot of sales by being 1% cheaper, from people that didn't intentionally accept the risk, they take market share and it's harder to find a competent vendor.