People were "uncivil" to strangers for millennia before the Internet came about.

When you think about all the genocides, wars, slavery, religious persecutions... of the past (and, alas, all too often, the present), some guy calling another guy an assclown on Twitter looks pretty insignificant.

Though the title is a little sensationalist I think the author makes some good points. He touches on some things that have been bothering me for a while:

  Lack of civility
  Human fallibility
  Blind faith that tech can only improve things
  Security

I grow increasingly concerned that our behaviors are the problem.