I think an individual device not making it 5 year would be fine.
A big issue with chromebooks in particular: there's many discreet models of different sizes and builds, that all require different parts, and don't get renewed every year.
One school ordering 400 12" HP chromebooks for instance will have no guarantee to be able to order another batch 2 years later, even of an equivalent machine that could be a straight replacement.
Perhaps Dell has a more stable offering given they probably understand these problematics better ?
A big issue with chromebooks in particular: there's many discreet models of different sizes and builds, that all require different parts, and don't get renewed every year.
One school ordering 400 12" HP chromebooks for instance will have no guarantee to be able to order another batch 2 years later, even of an equivalent machine that could be a straight replacement.
Perhaps Dell has a more stable offering given they probably understand these problematics better ?