If you’re having issues with UK 261 claims, one surefire way to move things along (beyond escalating to the national agency, which may be more or less effective depending on the country of departure) is to take the claim to CEDR.
Many times simply filing with CEDR will result in the airline paying out the claim; otherwise, if you have a legitimate claim, they’ll be ordered to pay in a relatively reasonable timeframe.
There’s a lot of great airline specific information on EU/UK 261 issues on FlyerTalk.com in the forums if you ever need to conduct additional research.
Many times simply filing with CEDR will result in the airline paying out the claim; otherwise, if you have a legitimate claim, they’ll be ordered to pay in a relatively reasonable timeframe.
There’s a lot of great airline specific information on EU/UK 261 issues on FlyerTalk.com in the forums if you ever need to conduct additional research.