Adobe is the most malicious company I've ever dealt with. My wife needed to use PS & LR in a couple of occasion and I checked the monthly subscription it looked only around $20/m or something and did not realize it was actually an ANNUAL COMMITMENT with a monthly price tag. Note that I checked everywhere but I still did not find out the fact. At this stage it might be me to blame. And soon I completely forgot about it. Then just a couple of days over a year, I noticed that there were payments to Adobe on my credit card statement. So I asked my wife was she still using it and she said, ahhhh, nope, I finished with it just after couple of days. Okay, so we paid Adobe 11 months for nothing. Thus I contacted Adobe to cancel the subscription and got told please pay us another 11 months as you did not cancel before the last day of the year... What?! I challenged that and the support actually help to cancel without incurring additional charges to my card.
I thought that was the end of the story. But when I tried to uninstall it, the installer asked me to login. Entered my credentials, did not work. Double checked by trying to login to the website, the credentials were actually correct. Googled and found their dedicated clean up tool to do it, which did not work neither. Eventually had to manually remove the master installation info from registry and use the other tools to remove their bloated packages one by one. I thought I had clean up all their sh*t but after reboot there was still a couple of services running even after deleting the installation folder. The only thing as hard to remove was a virus.
I thought that was the end of the story. But when I tried to uninstall it, the installer asked me to login. Entered my credentials, did not work. Double checked by trying to login to the website, the credentials were actually correct. Googled and found their dedicated clean up tool to do it, which did not work neither. Eventually had to manually remove the master installation info from registry and use the other tools to remove their bloated packages one by one. I thought I had clean up all their sh*t but after reboot there was still a couple of services running even after deleting the installation folder. The only thing as hard to remove was a virus.