One aspect of self service that I particularly like is the alignment of incentives. I'm incentivized to bag my groceries / deposit my checks quickly, because I want to get out of there. Employees (esp. in low end service jobs) are generally unconcerned with speed or quality, because they're making $6 / hr.
Much of the time I'd simply prefer to self-serve, because it's more pleasant and faster for myself. (Note that grocery checkers don't really fit this category in the States, because they tend to be fairly well paid.)
Much of the time I'd simply prefer to self-serve, because it's more pleasant and faster for myself. (Note that grocery checkers don't really fit this category in the States, because they tend to be fairly well paid.)