The trick is to realize this is a gray area that can't be measured precisely, and >as a leader, your organization will find evidence to support whichever argument you favor<
It takes a special type of MBA brain to imagine you can projet the future enough to forsee the outcome of outsourcing a "cost center" and putting that budget into a team that will define their metrics in increased revenue.
It takes a special type of MBA brain to imagine you can projet the future enough to forsee the outcome of outsourcing a "cost center" and putting that budget into a team that will define their metrics in increased revenue.