Almost every single one of these problems can be solved by talking to the groups involved.
How do you talk to people about actual issues in a way that'll get them to be honest/realistic with you? Create safety. Make sure it's clear that nothing they do/say will hurt them or you, or come back to do so later.
What I don't see here, what I don't see anywhere, is how to deal with a legitimate bad actor. I wish more of these kinds of things would talk about how destructive a person with intent to do damage can be, and how to effectively handle someone like that when you can't simply get rid of them.
Agree. Most of the time you can simply have a quiet polite conversation with difficult people and they will realise that they need to change and sometimes even thank you for letting them know. But I have experienced cases where co-workers don’t give a f** about anybody but themselves, will hate the fact that you approached them, and will go out of their way to sabotage you and everybody else in the future.
How do you talk to people about actual issues in a way that'll get them to be honest/realistic with you? Create safety. Make sure it's clear that nothing they do/say will hurt them or you, or come back to do so later.
What I don't see here, what I don't see anywhere, is how to deal with a legitimate bad actor. I wish more of these kinds of things would talk about how destructive a person with intent to do damage can be, and how to effectively handle someone like that when you can't simply get rid of them.