From my experience, the mark of a well-run Slack is the ability to find old, valuable information. You're right that it's not always easy, but you can get a LOT further with 1) well-defined channels 2) good use of pinning 3) good use of "saving" messages for yourself.
It helps that Slack's search is actually pretty good imo, and usually quite fast.
But yeah -- it can't be your only tool. If you don't have a better system for long-form documentation, you're gonna lose a lot of important stuff.
It helps that Slack's search is actually pretty good imo, and usually quite fast.
But yeah -- it can't be your only tool. If you don't have a better system for long-form documentation, you're gonna lose a lot of important stuff.