> Something fundamentally changed about Stripe's support a few years ago, and it seemed like almost overnight they went from routinely having knowledgeable people replying with helpful suggestions to having people who can't even be bothered to read your message before hitting whatever button sends boilerplate reply #74 with platitudes #27 and #53 at the start and end.

I've found that their email support is far better than their live chat support (and I assume phone support too). The last time I used their live chat support I had a confusing back and forth until being told to just use email support.