Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

This is the information age. Just Google it. I don't meant that flippantly. One of their best features, the Snap Map, is nigh undiscoverable. But after seeing someone else use it and being unable to figure out how to access it, Google was able to tell me. It's absolutely a failure of their UX but say, what's the discoverability of regexps with and without Google? Jira also suffers from the same problem - it's often far easier and far faster to just Google how to do something, rather than figure out eg which particular permissions system you want to be in, in order to be allowed to do a particular action.


My point isn’t that I can’t figure it out, it’s that it’s painful to use. Someone is paid to be in charge of the ui/ux, their objective is mysterious because it’s not usability.


Usually with Snapchat, new features spread organically. Teens show other teens how it works, etc..


It's hilarious watching engineers give up on a mobile app and then go right back to fixing bugs in complicated code




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: