> however if you’d like me to recommend a more secure registrar i recommend: NameCheap
Please don't. NameCheap is horrible at security of your account and at customer support in general; I personally had a battle with my ex (who just happened to know my name and DOB, very easy to find online anyways) and she was able to start transfer of all my domains. I was able to get involved but it was he say / she say battle for days during which all my domains were suspended so no traffic and no sales online (loss of about $80,000). The big problem was to cut cost NameCheap hires cheap helpers from Eastern European block (just login to their chat you can quickly see by name of CS) and each helper was telling me (and her) different story. Eventually it got "solved" after about five days where my ex just agreed to cancel the transfer altogether. This was circa 2016, unsure if anything changed, but I gradually moved out most of my domains (I prefer NameSilo and DynaDot these days - much more robust verification process)
Edit: to clarify: the domains have stayed with my ex and that was final decision of NameCheap since she was the one to answer security questions correctly. As I indicated, what solved the issue is she eventually decided to drop it and return them to me. A change of heart if you will.
You sell about $80,000 every 5 days (nearly $6 million annually) and you registered your domain with NameCHEAP? And your surprised that NameCHEAP hires CHEAP eastern european help? And you didn't pick a registrar with token-based 2FA? Or any security beyond knowing your name and DOB to start transferring domains out (which I don't believe).
The domain was registered many years before, but I agree I should have never gone with NameCheap in the first place. Another one much more reliable registrar is Marcaria, which went down price-wise since just few years ago.
Please don't. NameCheap is horrible at security of your account and at customer support in general; I personally had a battle with my ex (who just happened to know my name and DOB, very easy to find online anyways) and she was able to start transfer of all my domains. I was able to get involved but it was he say / she say battle for days during which all my domains were suspended so no traffic and no sales online (loss of about $80,000). The big problem was to cut cost NameCheap hires cheap helpers from Eastern European block (just login to their chat you can quickly see by name of CS) and each helper was telling me (and her) different story. Eventually it got "solved" after about five days where my ex just agreed to cancel the transfer altogether. This was circa 2016, unsure if anything changed, but I gradually moved out most of my domains (I prefer NameSilo and DynaDot these days - much more robust verification process)
Edit: to clarify: the domains have stayed with my ex and that was final decision of NameCheap since she was the one to answer security questions correctly. As I indicated, what solved the issue is she eventually decided to drop it and return them to me. A change of heart if you will.