They've just started sending out SLA credit notices:
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Hello,
On 2018-04-01 at 7:08 UTC, one of several storage clusters in our FRA1 region suffered a cascading failure. As a result, multiple redundant hosts in the storage cluster suffered an Out Of Memory (OOM) condition and crashed nearly simultaneously.
We have identified that you, or your team account, were impacted by this incident and will grant an SLA credit equal to 30% of your entire Block Storage spend for April, not just usage in FRA1. This credit will appear on your account at the end of April, and will be reflected on your April 2018 invoice.
We apologize for the incident and recognize the impact this outage had on your work and business. You can read the full detail of our public post-mortem here: http://status.digitalocean.com/incidents/8sk3mbgp6jgl
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Hello,
On 2018-04-01 at 7:08 UTC, one of several storage clusters in our FRA1 region suffered a cascading failure. As a result, multiple redundant hosts in the storage cluster suffered an Out Of Memory (OOM) condition and crashed nearly simultaneously.
We have identified that you, or your team account, were impacted by this incident and will grant an SLA credit equal to 30% of your entire Block Storage spend for April, not just usage in FRA1. This credit will appear on your account at the end of April, and will be reflected on your April 2018 invoice.
We apologize for the incident and recognize the impact this outage had on your work and business. You can read the full detail of our public post-mortem here: http://status.digitalocean.com/incidents/8sk3mbgp6jgl
Thank you, Team DigitalOcean