If a potential customer only talks about "feature" and it does not talk about their problem then I consider the customer a "troll". Move on.
The problem with "feature you need" is that many many times IT have no clue that problem X can be solved with feature A, feature B, etc. And whether they envision that "feature' should look like will never be exact the same what my team implemented.
In short, from founders perspective, if I cannot understand that we are solving problem X then I cannot sell our product. But there are some shark which can do - but for small startups that is not good.
If a potential customer only talks about "feature" and it does not talk about their problem then I consider the customer a "troll". Move on.
The problem with "feature you need" is that many many times IT have no clue that problem X can be solved with feature A, feature B, etc. And whether they envision that "feature' should look like will never be exact the same what my team implemented.
In short, from founders perspective, if I cannot understand that we are solving problem X then I cannot sell our product. But there are some shark which can do - but for small startups that is not good.