I came to post the exact same comment. I would never lock me in in such a naive manner.
Core components such as AI, or even translation shouldn't be outsourced in my opinion, at the very least to be cost efficient, or as in the case of this product, to avoid dramas which can be foreseen.
Business wise and sustainability wise, reinventing the wheel is more often than not better than using a SaaS. Commodity hardware-as-a-service (servers, service bus etc...) is the only exception (but still is far from being a no brainer).
At the end of the day, after all the time and money we spent in college, we should seek a ROI by implementing academic papers whenever we need to.
Core components such as AI, or even translation shouldn't be outsourced in my opinion, at the very least to be cost efficient, or as in the case of this product, to avoid dramas which can be foreseen.
Business wise and sustainability wise, reinventing the wheel is more often than not better than using a SaaS. Commodity hardware-as-a-service (servers, service bus etc...) is the only exception (but still is far from being a no brainer).
At the end of the day, after all the time and money we spent in college, we should seek a ROI by implementing academic papers whenever we need to.