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If yours was instant, why would your AHT decline? Shouldn’t you be way faster? On many questions you would have saved over 3mins on network calls alone.

I believe they are saying their AHT went down (calls take less time) which made other people with longer handle times look bad.

The AHT value indeed went down 3 minutes below the average, which is generally a good thing so long as you are doing everything well still. All outliers get checked and mine was the lowest. I was honest about the tool, including that it was offline. Their supposed policy was no personal tools and as it was during "probation" (first 90 days in Ontario), they could fire without cause, and did, immediately.

The aerial photo in the article makes the whole thing a little funny to me.

If you're going to quibble about OP's implied definition of "unchecked economic growth", then you should at least provide a better one that isn't just "economic growth".

The "unchecked" in unchecked economic growth just refers to the fact that no one is applying the brakes to this growth, i.e. it's being allowed to continue uninterrupted. This is only a problem when you understand the downsides of continuing with business as usual (mainly linked to the damage to the natural world).

growth especially in the EU pretty much decoupled from environmental load

That's not true. I'm sure you're referring to outsourcing manufacturing to other countries, but that's not enough to decouple from environmental load. For example, growth in tourism is not decoupled from environmental load.

it's not 100%, but the strong correlation of economic activity with energy used (and that with CO2 emitted) is definitely getting less and less relevant.

and the EU CBAM (carbon border adjustment mechanism) is finally in force since start of 2026 for 6 sectors, and all sectors by 2030 (and by 2034 there should be no sectoral free quotas)

"Many countries have decoupled economic growth from CO₂ emissions, even if we take offshored production into account" from 2021 https://ourworldindata.org/co2-gdp-decoupling

and environmental load is not just CO2, but this is the main factor (because energy abundance is a prerequisite for a sustainable - actually green - economy)


I have no idea if Meta is driving these, but the only way it would make sense for them to do it is if they saw age-verification as inevitable and would prefer to pass on the costs/liability of implementation to the app store providers. If they didn't see them as inevitable, then it makes no sense for them to be pushing for these as they are fundamentally against their own growth.

> As with the insane "encryption is a weapon and cant be exported" policy of the 80s, this will surely force innovation to migrate outside the US.

Not advocating for this policy but if a critical argument against it is that policymakers can expect an analogous amount of computer innovation migrating out of the US as it saw in the 80s, then I think policymakers won't care remotely. Quite literally I think the lower bound for the proportion of global computer innovation happening in the US is 70%.


> Consumer spending as a share of US GDP moved from roughly 61% in 1980 to about 68% today. That’s a modest rise over four decades — and it has essentially plateaued since 2010.

> This matters because it tells us something important: technology is not meaningfully expanding the total amount humans consume. It’s redistributing how we consume, and who profits from it.

This is mathematically illiterate and appears to be central to the point.


In Italy, the only entities consistently paying taxes are large corporations. Literally everyone else is constantly evading them.

https://academic.oup.com/book/36357/chapter/319888230#426336...

> In percentage terms this means that during the 1970s between 15 and 20 percent of Italians evaded taxes while the rate climbed to 26 percent in the 1980s. In the 1990s, tax evasion fell again, hovering between 15 and 20 percent. Workers employed in manufacturing evade very little, whereas the highest evasion rates can be found among the self-employed

> The severity of evasion becomes obvious when we consider that the Italian state annually collects only a total of €350 billion while losing €250 billion through evasion (D’Attoma 2016).

> If one asks Italians why they evade taxes, they primarily say that they evade because everyone else does so

> A distant second is the reason that Italians would be more likely to pay taxes if they had the feeling that the state would spend their money more wisely. Much lower in the ranking come issues such as the soft penalties for evasive behavior, the complexity of the tax rules, and the unlikeliness of being caught. A total of 87.1 percent of all Italians think that their fellow citizens evade taxes


As Italian, I really disagree. The only entities that pay all the taxes are employees because the taxes are collected directly from the salaries.

Big companies have the opportunity to make tax elusion (there is a reason why many Italian companies have legal HQ in Netherlands or Luxembourg), small companies, artisans and freelancers usually avoid to pajly VAT


as a freelancer i must be doing something wrong then.

Actually, you're doing something right. Everyone else is doing something wrong.

Taxes dont get deducted from people's salaries?

they do, the above comment is a generic populist rant

Because optically it makes him look terrible.

One of the things that Altman does great is that when he writes he writes as though it will be read by the public every time. It’s why he is able to constantly post his own internal memos/posts on twitter. It’s great too because it makes him look “transparent”.


Sam?


Feel free to look through my post history and decide for yourself if I’m likely to be an OAI/Sam fan.

Try decoupling how you feel about people and what you think objectively about them.


A lot of people downvoted me for saying the messaging of the internal post was bad. Good to see Dario is smart enough to see that it was a bad look.


Naturally OpenAI also releases their new model on the same day.

Makes sense, obviously, but yeesh.


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