Hey think about the bright side of voice AI -- there are new opportunities like AI companions, AI assistant, not only the antiquated contact methodologies.
If you are referring to the LLM used in the demo, it's a simple GPT. If you are referring to audio data, there are some (not a lot) public datasets, although be careful of the license of the dataset. To get more data, you might want to build a studio to collect from contracted voice actors, or you can purchase from other sources.
We are dedicated to preventing that from happening. Spam calling and identity theft are key areas we will build guardrails around. Feel free to let us know if you think of any other case.
I totally get that clicking in Web UI is super convenient in many scenarios, and I think GUI and voice can co-exist and create synergy. Suppose AI voice agent can solve your problem, cater to your needs, and interact like a human. In that case, I believe it would be super helpful in many scenarios (like others mentioned, waiting on line for 40 minutes is a pretty bad experience). There are also new opportunities in voice like AI companion, AI assistant, etc that we see are starting to emerge.