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1.
10 Steps to Improving Your Email Customer Service (userscape.com)
1 point by stumpy124 on July 27, 2007 | past
2.
The Most Destructive Metric in Software Development (yafla.com)
4 points by stumpy124 on March 4, 2007 | past
3.
What They Never Told You About Handling B2B Transactions (userscape.com)
2 points by stumpy124 on March 2, 2007 | past
4.
10 Ways to Convert Customer Service into Sales (userscape.com)
4 points by stumpy124 on Feb 27, 2007 | past

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